“We were just happy to be able to jump in and let people know that we’re here to make sure people have a great experience in our restaurants.”
This is what Applebee's advertises on its website and on its menus for the Southwestern Steak Salad. The dish is priced at $21.69.
"Mixed greens, USDA Choice top sirloin with chimichurri, corn & black bean salsa, cheddar and crispy tortilla strips with a creamy house-made cilantro ranch dressing," its description reads.
Enter: Chili's, which began responding to the tweets, and politely agreeing. Their professionalism wouldn't allow them to say it outright, but the tone toward the Applebee's vs Chili's discussion was, "I told y'all."
A representative for Chili's told BuzzFeed News in a not-at-all-shady manner: "We were just happy to be able to jump in and let people know that we're here to make sure people have a great experience in our restaurants. And, if they don't, we do our best to make things right with them."
"We are dedicated to offering each guest an abundance of quality food and drinks at a great value with genuine, neighborly service with every visit. We have reached out directly to the guest to improve upon this experience," they said.
The company has also responded to the tweet and asked the user to give their HQ a call.
via BuzzFeed/Food